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A detailed description of the available forms of payment can be found here.

Unfortunately, we do not offer this option as each order is completed on an individual basis.

The delivery time and costs details can be found here.

Instructions for what to do if a damaged parcel is received can be found here.

Of course. All information concerning this topic can be found here.

Of course. On the pattern page you will find cropping options, as well as the possibility to add sepia or black and white effects. If you need more complicated changes, contact the Seller before placing your order to discuss the details.

The personal data provided by the customer is protected in a manner preventing third party access.

If you have any outstanding questions regarding your order or you would simply like to get a consultant’s opinion, go here.

You will be notified of each change in your order status by email. The order status is designed specifically to provide this service:

• placed - the order has been placed correctly;
• paid - the payment has been processed correctly;
• in progress - the order has been sent to the Seller and it is being processed;
• shipped - Your parcel has been transferred to DHL. Along with the mailing notification, you will receive an e-mail with the waybill number to track your parcel until the moment of delivery.

The colors of the images seen on the screen may differ slightly from the actual colors on the printout. These differences may be due to the individual settings of your monitor.

You can always contact the qualified consultants to take advantage of their vast experience. You can contact them here.

Contact the Seller as soon as possible by writing to: contact@pixers.hk. We will try to complete or re-print your order as quickly as possible.

If it turns out that the image is distorted due to a size interference caused by the size parameters you defined during the printing preparation process, the Seller will contact you to consult with you regarding potential changes in the size or image cropping to maintain the proportions. Cropping suggestions will be e-mailed to you. The Seller never makes any decisions without consulting the Customer.

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